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99 View at AmazonCheck Walmart?Best nighttime video quality in our testsVery affordableSmart home compatibilityAverage daytime video qualityPoor audio qualityNo scheduled recording optionsThe Belkin NetCam HD+ is one of the most affordable security cameras we tested, selling for around $75 on Amazon at the time of this writing. The price makes it an excellent value, especially considering it earned the highest nighttime video score in our tests with excellent range and clarity in total darkness. In daytime testing, the NetCam had average video quality in bright and low light situations, and while its 720p video resolution doesn't hold up to the 1080p cameras in our review, it’s sufficient for most people. Unfortunately, the Belkin NetCam HD+ had the lowest audio quality in our tests; it was unintelligible. However, audio is arguably less important than video for the purposes of an inexpensive security camera. We had some trouble setting up this camera, largely because it felt less stable than other cameras we tested.

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89. Satisfactory credit history required. Certain restrictions may apply. Offer valid for new ADT Authorized Dealer customers only and not on purchases from ADT Security Services, Inc. Other rate plans available. Cannot be combined with any other offer.

 

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However, this equipment had been installed only a 3 or 4 months prior, so I do not understand why ADT would have allowed this installation if they knew about this issue. Nobody has been able to explain why they moved forward with the installation, so my conclusion is that it resulted from ADT’s inability to communicate with their sales force and technicians keep in mind that the technician that came out to service garage door 1 wasn’t aware of this situation, while the technician that serviced garage door 2 DID know. After many hours spent trying to contact the right people within ADT to solve this problem, one of the customer service supervisors provided me with a statement credit and indicated that the manager at the local ADT office advised me to purchase a particular type of garage door opener at my own expense, which should then work with ADT equipment. When I attempted to directly contact this local office manager in order to determine the exact equipment model to purchase, I left three voicemails, none of which were returned. I exchanged an email with someone at ADT corporate, presumably about the frustrating situation, but when I inquired about HOW to get the local office manager to call me back, she also stopped responding I tried sending the email twice. When I tried calling the customer service supervisor who originally gave me a statement credit and advised me about the local office manager’s recommendation, that call also went unreturned. At the end of the day, I believe that ADT wants to provide a good product and customer service, however, communication system is disjointed, broken and ineffective. The most disappointing thing is the fact that three different parties in different parts of their organization have gone completely cold in response to my attempts to determine how to fix my problem. I can only assume that they are completely incapable of addressing situations that are outside of the norm, especially when the issue is something that they should have informed me about before the equipment was installed. This is not only a disgrace from a customer service perspective, but completely insulting to a consumer who has a choice when selecting a home security service. When my contract with ADT expired, I contacted the company to disconnect my service, which they did, but they continued taking the monthly payment from my checking account.